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All City Hardwood FloorsRead User Reviews

Water is enemy #1 for hardwood floors. Keep a towel handy!—Erich Müller

Our Review

Since 1994, Erich Müller, the gracious owner of All City Hardwood Floors, has developed true artistry in his work. “We like what we do and are highly skilled.” All City can create decorative borders, patterned floors, and detailed inlays to enhance your floors. The company works with all species of hardwood and bamboo flooring.

Erich looks at the condition of his clients’ floors and educates them about different types of wood and finishes, as well as floor care. For refinishing jobs, Erich sands the floor and applies sample stain colors, then confers with the client to select the desired color.

Erich personally handpicks and trains his employees. He expects them to be courteous, trustworthy (“because we are working in people’s homes!”), neat, polite, and hardworking. “We never overlook the details, and we make sure we leave the site presentable at the end of the job.”

Erich sympathizes with his clients’ challenges: “We try to alleviate the inconvenience of the hardwood flooring process.” Referrals from homeowners and contractors constitute about 75 percent of Erich’s work. “We are busy because our clients like the quality of our work, our pricing, and our hospitality.”

Erich has established All City as one of the finest hardwood floor companies through his dedication and responsiveness. “I like to keep informed about every job at all times. My cell phone is on 24/7.”

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User Reviews

Jennifer Pastor Mar Vista
March 29, 2017

Erich and his crew did a fine job refinishing the original hardwood floors throughout my 1950's house. I am a perfectionist so I hired the right person. His attention to detail and quality is first rate!
He was also very accommodating and worked with me and my difficult schedule. His crew did a careful and painless job removing and reinstalling all my furnishings. They made things as easy as possible. And the floor is beautiful!!

Jason Forest Venice
October 20, 2016

We checked out six companies for flooring before choosing Erich for the job. I liked his sense of workmanship and his sensitivity. He seemed really conscientious and trustworthy. He had to do quite a bit of creative problem solving for our floors, with parts that needed to be shimmed and evened out. Other guys had said that it couldn’t even be done. Erich managed it and the floors look great.

Erich’s communication was amazing. He always made sure we were satisfied with each phase of the project before moving on to the next. He really wanted us to be happy. He was not the highest bid and also not the lowest. I already called him about the next job. He’s definitely the one to hold out for.

Jeff Pogue Leimert Park
October 12, 2016

Erich is great at what he does. He is direct, straightforward, focused on his craft, and knows it very, very well. My house was built in 1922 and had warped walls and floors. Erich repaired the subflooring throughout the entire house, re-leveled the floor without needing to make major structural changes and put in new flooring throughout. His bid was one-third of the cost of another service we had checked out to take care of the leveling alone. The work was excellent and the floors look amazing.

We recently had an issue with our fridge leaking onto the floor and so called up Erich who gave us prompt advice on how to handle it and promised to come check it out. We appreciate that he is still there for us even though the work has been completed. Erich is not the least expensive, but there is no way we could have found the quality of work he delivered at this price from someone else.

J.S. Santa Monica
September 15, 2015

Erich gave my beat up, aggressively tenant damaged 1935 wood floors a total rebirth. They're so beautiful now, they're like a fetish object. I've had my floors redone twice before, but Erich has established a whole new standard. I can't wait to show the floors off to friends and future tenants. Erich is really a stand up guy, someone you can totally trust and depend on. I'm so glad I found him!

Annie S. Sherman Oaks
October 22, 2014

I had Erich install a floating laminate floor over my old floor. He directed me where to go to select what kind of wood I wanted. We set a date and he and his crew came out and were fast and professional. They are a great team—sensitive to my furnishings and the project looks beautiful.

I would recommend this man without hesitation to anybody. He's really friendly, he followed up, and he was the most fairly priced of all the estimates I got.

Jordan Moore Pacific Palisades
October 13, 2014

We needed to have our old, damaged hardwood floors completely refinished, and Erich was able to do the job while we were out of town over the Thanksgiving holiday. He seemed trustworthy and he was, and he kept me posted throughout the week on his progress. The job turned out better than I had hoped for and even though he warned me there would be dust, he left it really clean. I have already recommended him to my friends.

Martha T. Marina Del Rey
September 05, 2013

I had All City put a coating on the floor of my music room, and they sanded and coated my living and dining rooms. Erich sat down with me first and told me exactly what he was going to do. He was very congenial and personable and the work was really good. I also liked that they were right on time and cleaned up after themselves. Part of a baseboard had popped off in a room they weren't working on and it really bothered me. They fixed it at no extra charge.

The customer service was great. Erich is not one of these guys who says, "I'll get back to you." I could always reach him on his cellphone. He was on top of it.

Erica Borido Brentwood
December 29, 2009

Erich just left and everything is sooooo neat and tidy! He said he would be done Wednesday night and come back Thursday to put back furniture and that is just what he did! And my floors look terrific!

Bo T. Brentwood
December 29, 2009

I recently used All City Hardwood Floors to lay hardwood throughout our front entry and living room. The entry has many odd angles and stairs which were previously tiled, and the flooring in the living room (which was previously carpeted) would have to line up with existing hardwood in adjacent rooms. Erich gave me a competitive bid. His crew did the demolition/removal of tile in an efficient manner and always left the work area clean. What I was most impressed with is the craftsmanship that Erich brought to the job. His two employees who worked here have been with Erich for many years, and they know what they are doing. They took no "short cuts", paid amazing attention to detail, and gave great advice and insight regarding some of the quirks of our job in particular. I have had a lot of work done around my house over the years, and I must say it is rare to see masters of the field rather than manual laborers. I can't say how pleased I was with the work done. We ran into some unanticipated issues with the foundation surface after removal of the carpeting, and Erich and his guys went above and beyond to do the job right. I would highly recommend using this company for hardwood flooring - they do a fantastic job!

Serko Khatchadourian Hollywood Hills
November 18, 2009

We always investigate the most competitive prices, but that is not our only criteria. We have a lot of long term business relationships. Erich is the most competitive and we have used him on several projects. He always sticks with his quote, he does a quality job and is on time, as well as professional and courteous. Erich is pleasant to work with and if there are any questions, they are immediately addressed.

Kary Perlmutter Rancho Park
November 16, 2009

My experience with Erich is pretty good! He always does what he says he is going to do and he shows up on time. The price is reasonable and I am always very, very pleased. I have used him a lot. They are my only wood floor guys. I don’t use anyone else. That’s how good they are!

Steve Dersh Crescent Heights
November 12, 2009

Erich is extremely responsible and his work is exceptional! I own apartment buildings and All City does the refinishing in my units. I recommend him to anyone looking for floor refinishing. He is great with follow up with a great attitude. Always up front with cost, fair and friendly, and he does what he says he is going to do. He is pleasant to deal with and that makes doing business with him a pleasure. That’s why I call Erich.

Darah Sterner Laurel Canyon
October 21, 2009

Erich worked on the floors in my home and guest house. He is super fair, honest and upfront and actually gave us free estimates on restoration services on locations.

Don Gottfeld Brentwood
September 02, 2009

I’m an architect/builder so my focus on detail is very high, and so is Erich’s. He does quality work, is very reliable, honest and easy to work with. His prices are fair; he works with you on the price. When he says a job is going to be done, it’s done!

Tory Ouligian Pacific Palisades
March 04, 2008

Erich has been a real team player. We've appreciated that. My husband can be very picky. He wanted to get the floors perfectly level in the front room. Erich shimmied up certain areas and got the floors just right. It was a hard job and he did really nice work. His prices were competitive and his customer service was great. He came back to make sure everything was right.

Pete Chinelli West Hollywood
December 22, 2007

It is a good experience all around with Erich. He’s responsive, responsible and dependable. He does quality work and the prices are right. He’s a very nice guy. I refer him to everyone.

Jeff Guga Venice
October 03, 2007

Erich is competent and competitively priced. He’s great for refinishing existing floors, as well as matching an older floor with a new one he installs. He has worked on a number of old, beaten up apartment floors for me. He did a great job repairing and refinishing them. Usually I play phone tag with contractors, but Erich always picks up the phone!

Stephen Gabor Gabor + Allen, Venice
September 06, 2007

I have hired other people to do floors for us, but have found that so many companies sub out the work. I appreciate someone like Erich, a one-man band running the show. If I need to speak to Erich, I call him directly and he always answers the phone. Erich takes great pride in his company’s work and is responsible in a way that other companies are not. He did my own floors and was quick and did a great job. To top it off, his rates are reasonable!

Jimmy Vancott Santa Monica
November 11, 2005

Erich does great work, his prices are fair and he is very conscientious. He installed bamboo flooring in our home and on the stairs. Stairs are hard to do. He does a great job.

Sylvia Rhoades Pacific Palisades
October 13, 2005

Erich put down a bamboo floor in my den. I liked it so much, I asked him to put down floors in most of my house. He and his crew were very careful about fitting the floors to my beautiful railing, cutting the bevels, and making the angles flow. Everything was completed perfectly. His crew is also super-clean. I usually have to clean up after workmen leave – not these guys!

Gary Windish Venice
September 02, 2005

I call Erich “the hardwood floor guru.” He’s very likable, and his work is great. He recently created a transition from a hardwood floor to a tile surface—it was complicated with many cuts and bevels. It was so nice. I’m an architect and builder, and Erich is the only guy I’ll use.